1. About this manual
This manual is published in terms of section 51 of PAIA. It tells you what records PayDayNow (Pty) Ltd holds and how to request access to them.
2. Contact details
Information officer: [name to be inserted]
Postal address: [to be inserted]
Email: hello@getpaydaynow.co.za
Telephone: [to be inserted]
3. Guide by the Information Regulator
A guide on how to use PAIA is available from the Information Regulator (South Africa) at inforegulator.org.za.
4. Records we hold
- Customer and loan records (applications, agreements, repayment history).
- Company records (registration, tax, financial statements).
- Employee and supplier records.
- Records required under the National Credit Act, FICA and POPIA.
5. How to request a record
Complete the prescribed PAIA request form and send it to our information officer. We will respond within 30 days as required by the Act. Prescribed fees may apply.
6. Grounds for refusal
Access may be refused on the grounds set out in PAIA, including the mandatory protection of the privacy of third parties and confidential commercial information.
Complete the bracketed details and attach the prescribed PAIA request form before publishing.